by Jose Ortiz | Oct 14, 2020 | CUNA Mutual Group, eLumination, eLumination 2020.10.15, Events, Ohio CU News
In 2020, credit unions confronted new challenges to delivering superior member service to meet members where they are. With the intense focus on pandemic-related recovery efforts, is your credit union still preparing to meet a more diverse and aging community? Join...
by Jose Ortiz | Sep 2, 2020 | CUNA Mutual Group, eLumination, eLumination 2020.09.03, Ohio CU News
As the pandemic hit, human resource professionals across the industry were poised for an aggressive recruiting season to find the best, most diverse pool of talent. Needless to say, talent acquisition looks different this year. Even if hiring and recruiting aren’t...
by Jose Ortiz | Aug 19, 2020 | CUNA Mutual Group, eLumination, eLumination 2020.08.20, Ohio CU News
In anticipation of strategic planning season, credit union leaders are contemplating how this year’s planning efforts can adequately address the unprecedented and wide-ranging needs of today’s members. With so much uncertainty around the long-tail economic, cultural,...
by Jose Ortiz | Aug 5, 2020 | CUNA Mutual Group, eLumination, eLumination 2020.08.06, Ohio CU News
Even if your credit union is a well-established community benefactor, in times of intense turmoil you may feel called upon to stand up and make a new, visible act of leadership and service. This could be a perfect time to create a charitable foundation and to use it...
by Jose Ortiz | Jul 7, 2020 | CUNA Mutual Group, eLumination, eLumination 2020.07.09, Ohio CU News
As COVID-19 puts financial institutions under stress, strong capital foundations and visionary leadership has never been more important. Credit unions have adapted to meet the needs of employees and members but face risks under this “new normal”. One significant...
by Jose Ortiz | May 14, 2020 | CUNA Mutual Group, eLumination, eLumination 2020.05.14, Ohio CU News
Credit unions have a well-established history of providing critical services in times of crisis. The current global pandemic and economic uncertainty it brings is no different. Challenging times provide credit unions the opportunity to fully dive into serving the...
by Jose Ortiz | Feb 20, 2020 | CUNA Mutual Group, eLumination, eLumination 2020.02.20, Ohio CU News
In a changing digital world, many consumers continually weigh convenience and customized experiences with the privacy of their personal information. They simultaneously demand increased protection of their personal information and transparency over how the information...
